Introduction to Operations
Management

Introduction to Operations Management

Embark on a foundational journey into the heart of business operations with our course “Introduction to Operations Management.” This fundamental module, akin to Lean Bronze in Lean Management, provides a comprehensive understanding of manufacturing and service operations.

Covering essential concepts such as resource management, supply chain dynamics, order fulfillment strategies, and the intricate relationship between process flow, layout, technology, and organizational choices, this course lays the groundwork for effective decision-making in operating environments. Gain basic knowledge in managing physical, human, and organizational resources crucial for running seamless manufacturing and supply chain operations.

Details of Course

Course duration
8 hours of intensive learning.
Location
Choose the setting that suits you best – in-house or at meeting venues organized by Business Operations Solutions.
Mode
Tailor your learning experience with flexible options: in-person sessions or live online classes.
Certification Exam
Elevate your credentials with the IOM certification exam conducted by the L6S Group and included with the course.

Course Content

Managing Operations in the context of Strategic Management
The triple bottom line
Processes, Manufacturing Operations and Service Operations
Resource Management
Volume, Variety and Operating Choices
Order Fulfilment Strategies
Disconnected Vs. Continuous Operational Flow

Key Facts

Who should enroll: Supply chain professionals, operators, and production technicians, as well as quality agents.
Format: Full-time
Language: ENG/ITA
Duration: 1 day
Prerequisites: Prior knowledge of basic Total Quality Management (TQM) problem-solving tools is a plus.