Business Operations
Solutions
What we do
Whether your problem is to redefine your Operations Strategy or to make it run more smoothly, whether you are a manufacturing or service organization, whether you have a clear idea of your strengths and weaknesses or just a general drive to improve your business, we believe we can help.
We know that excellence is a process, a journey that continues with your organization’s commitment to seek out the very best way of doing things with the resources you have and we are here to show you the path.
We devise strategies to leverage the key factors that lead you to your goal.
How we do it

1/ Viable Strategies
Viable Strategies
1/ Viable Strategies
Viable Strategies
2/ Correct execution
Correct Execution
3/ Never-ending improvement
Never-ending Improvement
3/ Never-ending improvement
Never-ending Improvement
1/ Viable Strategies
We help your team
do the right things
Make effective operating choices to activate the business strategy
Business excellence is about doing the right things right, that is acting according to the business strategy and with maximum effectiveness, or with a maximum “performance/ resources” ratio.
2/ Correct Execution
We help your team
do things right
Build stronger teams to make long-term improvements
3/ Never-ending Improvement
We help your team
do things better
Implement time-tested methodologies
We deliver results by combining speed and process control. If properly planned and executed, clearly stated, concise and right-scope initiatives will create positive financial impact and the cultural change needed to accelerate further improvements. Continuous Process Improvement (CPI) lets you:
- Achieve a waste-free, customer-centric execution to make your business stronger and more resilient in the long run
- Save space, time, effort, materials, and energy to boost your financial performance.
Why we do it
Michael D. Zincani
Senior Partner
As a senior manager and process improvement leader at leading multinational organizations Michael always promoted the cultural shift to a customer-value-oriented, structured approach to problem-solving. A recognized APICS Master CPIM instructor and a certified Lean Leader and Six Sigma Champion, he has been lecturing for over a decade at educational and industrial organizations both in the USA and in Europe. In 2010 he co-founded L6S Group.
A former physicist, Michael also holds an MBA and the CPIM, CIRM, CSCP, CLTD certifications.
Lucio Malaguti
Senior Partner
A manager with over twenty years of experience in the chemical and food industry, Lucio held a variety of operations management roles: from process improvement manager to head of the Engineering department, from plant manager to group operations leader – with responsibilities in supervisory bodies and EHS. He often contributed to the creation of strategic plans, coordinated countless operational and technology-driven projects, and invariably fostered a growth mindset in his teams.
Lucio holds a MSc in chemical engineering and a master’s degree in business management.
Gordon Kennedy
PhD
A process facilitator with many years of experience working in a multinational pharmaceutical research and development environment, Gordon has a strong background in working in cross-functional matrix teams at different organisational levels. He uses tools and approaches from the field of systems thinking to improve information flow and identify opportunities for making an organisation work better. Holding a doctorate in organic chemistry and a diploma in systems practice, Gordon is practitioner level certified in the PRINCE2 project management qualification and holds a master in lean management techniques.
Our Values
Customer Focus
Value-Delivery Hierarchy
Fact-Based Approach
Continuous Improvement
The next best time is now.
Ouracademy
Learning is the first step towards excellence. Our educational programs focus on the topics that individuals and companies alike should pay attention to in order to achieve the skills and the tools needed to improve their business projects.Our aim is to deliver the fundamental knowledge required to deliver business excellence in great organizations. The combination of Lean and Six Sigma provides an effective methodological framework to successfully address most problem and to seize profitable opportunities.
Lean Leader: Driving Continuous Improvement in the Age of Transformation
In a world of constant disruption, Lean is no longer just a set of tools – it is a leadership discipline. Lean Leader explores what it truly takes to lead continuous improvement in complex, evolving organizations.
This book goes beyond methods and frameworks to focus on the role of the leader in shaping culture, enabling people, and making improvement sustainable. It guides readers through three essential dimensions of Lean leadership: cultivating a culture ready for change, building a coherent Lean system grounded in real work, and sustaining customer value through continuous learning and kaizen.
Written for managers, executives, and transformation leaders, Lean Leader offers a pragmatic yet deeply human perspective on operational excellence – where performance, purpose, and people grow together.

Where we do it
Contact us
Business Operations Solutions
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